Ryanair ranked last in a UK consumer satisfaction survey, with complaints about add-on fees and poor service. Jet2 topped the short-haul category, while Singapore Airlines excelled in long-haul travel. Budget airlines are criticized for hidden costs, leading to customer dissatisfaction. EasyJet and Wizz Air also received low scores, while Jet2 and Singapore Airlines were praised for their reliability and service. Teljes cikk (Euronews.com)